Aloft Charlotte City Center

Came into town for ACC tourney. Hotel was very clean, even the pet-friendly floors. We brought our two mature well-trained dogs. Pet fee was $50 one-time fee for both dogs for our three day stay (liked that they did not charge per dog. Bed was super comfortable!!! (I'm very picky). Liked modern lobby. Staff was super friendly throughout our stay. Shower was roomy, showerhead pressure was great! Valet was cheaper than some downtown garages there, some who don't allow leaving and returning. We were permitted to leave and return using valet with no extra charges.

The location was superb

The staff are brilliant. All of them are friendly, helpful and welcoming. The rooms and public spaces are clean and modern. The wheelchair accessible bathroom in my room was very good. The food options are quite limited but are always freshly made to order, Crystal was very kind and catered to dietary requests.

The staff were all very friendly. I had a mishap with our booking (my mistake) and they were very accommodating and very understanding when fixing it. The rooms were clean and we constantly saw housekeeping cleaning rooms. The hotel is within walking distance of the Nascar Museum, Spectrum Center and restaurants. I liked the lobby had a pool table and corn hole boards where you could play a few games.

the property was a bit hard to find but had an amazing view and great location! the staff was exceptional! we asked for more two more towels and they brought us more than what we needed! the restroom was my favorite! i have rheumatoid arthritis so the walk in shower was the cherry on top!